Returns & Exchanges

Due to the perishable nature of our cold-pressed juices and fresh food products, we cannot accept returns once an order has been delivered. If you experience an issue with your order quality or delivery, please contact our support team within 24 hours for a resolution.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, immediately check your items for any signs of damage, leakage, or incorrect products while the juice is still at a chilled temperature.

• 2.
  Document the Issue

  Take clear photographs of the product, the packaging, and the shipping label to help our quality control team investigate the discrepancy.

• 3.
  Contact Support

  Email our customer service team at support@kreationjuicery.com within 24 hours of receipt, including your order number and the photos of the issue.

• 4.
  Receive Resolution

  Our team will review your claim and, if eligible, issue a replacement or a store credit to ensure you get the fresh Kreation experience you deserve.